Returns & Exchanges
At Milu, we want your home to be your sanctuary; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all home goods are returned in their original packaging and in unused condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack with Care
Securely place the items in their original boxes, ensuring fragile home decor is properly padded to prevent damage during transit.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing